* According to [http://www.uncdf.org/english/microfinance/newsletter/pages/2005_06/news_india.php one estimate], 30 million non-agricultural enterprises and 50 million landless households in India collectively need approximately $30 billion credit annually
* Microfinance is growing in South India, which contrasts with the stagnation in Eastern, Central and North Eastern India
* Downside: Microfinance involves very high transaction costs given the small amounts of money involved for each loan, which necessitates high transaction costs
== India: Customer service ==